KIMBERLEY CELEBRATES WINNING SWIFT DEALERSHIP OF THE YEAR AWARD
Kimberley celebrates winning Swift Dealership of the Year Award
The excellent achievements of individuals and dealerships were celebrated at Swift Group's inaugural Awards evening that culminated with the prized 'Dealership of the Year' awards.
The awards night was introduced following the launch of Swift's Approved Dealer Programme last year, to recognise the incredible accomplishments that have been delivered by dealers during the year.
The Approved Dealer Programme was launched to strengthen Swift's partnership with its dealer network with the aim of continually enhancing the customer experience. The programme is built around seven customer-centric key performance indicators which are monitored throughout the year. Bespoke training packages are delivered to support each dealership's development with training provided through the Swift Academy: a physical training centre at their Cottingham site and an online learning platform.
The awards were split into four main categories; Customer Service Recognition Awards, Technical Training Awards, Mystery Shop Awards and Dealer of the Year Awards. We are proud to be able to say Kimberley Caravans and Motorhomes came away with the Motorhome Dealership of the Year award in the Swift turnover up to £2m category. We are proud to sell Swift caravans and motorhomes and this award will allow us to provide more for our amazing customers. Well done to all of the other winners.
Full Story - Swift Group News Page